What is HR's Role In Managing Change?
What is HR's Role in Managing Change?
HR has a variety of responsibilities when it comes to change
management. HR is sometimes forced to make a change because it is required by
external forces (changes in laws or safety requirements, for example). Change
is sometimes required by HR because it is requested by other internal
stakeholders (changes in IT operations due to efficiency or effectiveness
needs, for example). And, on occasion, HR facilitates change because it is the
right thing to do in light of current and future organizational circumstances.
It has been said that management is responsible for enabling and
facilitating change. In the case of HR, the role must be that of a change
agent, not just a conduit for change, but one who plans the appropriate changes
in collaboration with other executives and senior leaders. Change occurs for a
variety of reasons and is all around us. It's also crucial to manage change
because many change initiatives fail. Failure does not always imply that
something does not occur; it frequently implies that something does not occur
in a satisfactory or effective manner.
The changes in HR will be structural changes that will last a long
time. That is, while many HR principles haven't changed, the way they're
implemented has and will continue to change. Organizational need and leadership
will be the driving forces behind these changes, but transformation must occur
from the ground up to ensure that the changes are implemented. As a result, if
HR is to be truly effective, it must take root at all levels. HR plays an
important role in ensuring that organizational strategy and culture are in
sync; without this alignment, no matter how good the strategy or culture is,
failure is almost certain.
Conclusion
Organizational change and HR changes must, at the end of the day, be
successful. Both within and outside the HR profession, there are a slew of
critics. HR does not require any additional negative attention; instead, it
must make the necessary changes to drive positive value and improve
organizational effectiveness while also assisting in the alignment of strategy
and culture. If change is going to be constant, whether large or small, HR must
embrace its role as an effective change facilitator. It makes sense to begin
with the HR profession. We will be able to enable changes throughout the
organization if we are better at embracing changes in our profession.
References
Allen, J., Jimmieson, L., Bordia,
P. & Irmer, E., 2007. Uncertainty during Organisational Change: Managing
Perceptions through Communication. A Journal Change Management, pp.
36-48.
Bhengu, D.
S., 2007. Impact of Organisational Change: A case Study of Aventis Pharma.
Pretoria., Pretoria: s.n.
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